Twelve years of professional journalism experience, including Congressional correspondent for Knight-Ridder Financial News in Washington, D.C. (an international wire service), and daily newspaper experience with The Charlotte (N.C.) Observer.

Eleven years of professional public information experience with local government, including the City of Rock Hill (S.C.), a full-service city of 50,000; and Wake County government (N.C.), a county of 680,000 with 12 municipalities. Responsible for internal and external communications, including weekly employee newsletter, media relations (news releases, news conferences and serving as spokesperson), web site content, a wide variety of presentations, event planning (board and management team retreats), and production of information pieces ranging from brochures to annual reports to citizen newsletters.